Technical Support - Description
Technical Support for one month from the time of purchase
Technical Support hours from 11am to 1pm Pacific Time Bicycle Motor Service Appointments - Reviews
I bought my husband the bike motor engine for his birthday because he had been talking about it for months yet he had no prior experience with any type of engine work except for the lawn mower spark plugs so I decide to buy him a Service Appointment also. I am so happy I did because your staff quickly scheduled his appointment and he had it installed and puttering around town in no time.
He has many friends and neighbors asking him about it and he loves it… Now he wants to add onto his bike and get it “Pimped Out” he
called it. Guess I will be scheduling another appointment. ;)
Your East Coast fan!
Angie Perez
Jacksonville, FL.
Bicycle Motor Service Appointments - Support
Our scheduled Service Appointments are the best way to convert your bike into a moped quickly and properly especially without any
experience. We suggest this strongly because our sales staff receives hundreds of calls a day and we require that one of our
highly trained service technicians walk you through the proper steps and procedures with a Service Appointment.
Other Support Options
Besides our online support materials such as the Installation Manual
and Installation Video we also have Technical Support Hours available. Our highly trained technical support personnel schedules and appointment(s) with you to go over your engine installation, part installation or miscellaneous issues. We offer this support in blocks of 1 hour time slots and our technicians will either call and/or email to arrange the time slots you want to book with them one on one.
Please review our Support options here:
- Installation Manual (Microsoft Word software is required for this file)
- Installation Video
- Scheduled Technical Support
Bicycle Motor Service Appointments - Terms and Conditions
- - We keep track of the hours used and accumulated.
- - Accumulated time will posted in your Members Account for online viewing 24/7.
- - Service Appointments hours can be redeemed and scheduled normally within twenty four hours (24) Monday through Friday (M-F) of being
being processed and paid, not ordered.
- - Scheduling your Service Appointments will be done via phone and/or email.
- - Our goal is to schedule your appointment on your desired day but we cannot guarantee that that day and time are available and
not previously booked.
- - Service Appointment Hours must be redeemed within 6 months of the online purchase date.
- - There are no refunds, returns or credits for unused appointment time.
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